Frequently Asked Questions
What are your office and facility access hours?
Our standard office and facility access hours are 8:00 AM to 5:00 PM. However, we know that our customers have busy schedules, so we also offer 24-hour access as an amenity for our tenants. Please let us know if you require round-the-clock access when you rent your unit.
Is Leenheer Self Storage locally owned?
Yes! We are a brand-new, family-based facility proud to serve the Carthage, Southern Pines, and surrounding Moore County communities.
How does a "remotely managed" facility work?
While we have onsite hours from 8:00 AM to 5:00 PM, our facility is primarily remotely managed to keep things highly efficient and convenient for you. This means you can get immediate assistance through our dedicated call center and remote office without having to wait in line. You get the best of modern convenience paired with family-owned care.
Do you offer vehicle, RV, or boat parking?
Absolutely. We offer spacious, uncovered outdoor parking specifically designed for RVs, boats, and everyday vehicles. Our lot is fully fenced and gated, giving you peace of mind while freeing up space in your driveway.
How secure is your storage facility?
Security is a top priority for us. Our Carthage facility is fully fenced and gated, heavily monitored by 24/7 security cameras, and equipped with secure, well-maintained units to ensure your belongings stay exactly how you left them.
What types of storage units do you have?
We offer a variety of options depending on your needs. Our facility features ground-floor units, including highly convenient drive-up access units (so you can unload right from your car) as well as interior storage spaces.
How do I pay my storage bill?
Paying your bill is simple and contact-free. We offer an easy Online Bill Pay system through our website so you can manage your account, update your payment methods, and pay your monthly rent from the comfort of your home or on the go.